Careers

E-Commerce & Content Coordinator 

About the Role

We are seeking a highly organized and visually driven E-Commerce & Content Coordinator to support the daily flow of product from arrival to launch. This role sits at the intersection of merchandising, photography, and storytelling—ensuring that every piece we carry is presented with clarity, consistency, and intention across our website and digital channels.

You will work closely with the owner and management team to manage product uploads, maintain inventory accuracy online, and create content for the website and social media that reflects the tone and quality of our store.

This is an ideal role for someone who appreciates fine craftsmanship, has a strong eye for detail, and enjoys both structured systems and creative execution.

Key Responsibilities

Product & E-Commerce Management

• Upload new products to Shopify (jewelry, ceramics, fragrance, art)

• Write and format product descriptions consistent with brand voice

• Maintain accurate pricing, variants, and inventory levels online

• Ensure all products are properly categorized and merchandised

• Audit website regularly for errors, inconsistencies, or missing content

Photography & Visual Asset Creation

• Photograph jewelry and objects for e-commerce

• Edit and optimize images for web and mobile

• Maintain consistent visual standards (lighting, background, scale)

• Capture simple lifestyle/detail content for social use

• Organize and maintain digital asset library

Content & Launch Support

• Assist in planning and executing product launches

• Prepare product for launch (images, descriptions, timing)

• Draft email content for new arrivals and launches

• Write Instagram captions and assist with posting

• Support artist features and storytelling content

Inventory & Workflow Support

• Coordinate with Assistant Manager on incoming product

• Track product status from intake → live on site

• Help ensure timely product launches

• Help build and maintain organized product pipeline and standard operating procedure for team

Qualifications

• Strong visual eye and attention to detail

• Experience with Shopify (or similar e-commerce platform)

• Strong Photography skills (DSLR + Google Pixel + lighting)

• Social media content creation (Instagram/Reels)

• Proficiency in basic photo editing (Lightroom, Photoshop, or similar)

• Highly organized and able to manage multiple projects

• Interest in fine jewelry, art, and design

• proficiency with macOS and Google suite

• Positive mental attitude 

• Enjoy collaborating with a team :)

Bonus (not required)

• Experience in luxury retail or fine jewelry

• Strong writing ability (clear, concise, elevated tone)

• Experience with Asana

• Social media marketing experience (Klaviyo, Mailchimp, Instagram, Pinterest, etc.)

• Basic understanding of merchandising or styling

• Interest in growing with the company

Schedule + Compensation

• Part-time: 25-30 hours

• $25-32/hr DOE

• Paid Lunches

• Generous store discount

• Flexible start and end hours

• Working Wednesday/Thursday/Friday from Cochineal in Freestone 

• Opportunity to grow!

Sales Associate — Cochineal Fine Jewelry Boutique

Do you have a passion for connecting with people?  Do you love making things look beautiful?  Do you have fine jewelry or luxury sales experience?  We are hiring for a part time sales associate position!  At Cochineal, we believe fine jewelry is more than adornment—it’s personal, lasting, and deeply expressive. We’re looking for a polished, style-driven Sales Associate who understands the art of luxury and knows how to translate it into an unforgettable client experience.

What You’ll Do

You’ll be the face of Cochineal on the sales floor—welcoming clients, guiding them through our collection of artists, and helping them find pieces that resonate. You’re confident in selling high-value items and understand the nuance of building trust in a luxury environment. From opening to closing, you’ll ensure the boutique runs seamlessly and reflects our elevated aesthetic at every touchpoint.

Beyond the sale, you’ll cultivate lasting relationships. You’ll maintain thoughtful client notes, track preferences, and follow up with intention—turning first-time visitors into loyal collectors.

Who You Are

You have experience in luxury retail—ideally in fine jewelry—and bring a refined sense of style and presentation. You’re intuitive with people, attentive to detail, and genuinely enjoy creating meaningful connections. You’re organized, reliable, and take pride in maintaining a beautiful, welcoming space.

You’re equally comfortable discussing craftsmanship and pricing, and you approach high-ticket sales with confidence, discretion, and care.

Key Responsibilities

• Deliver personalized, high-touch customer service

• Drive sales with confidence in a luxury setting

• Open and close the boutique with attention to detail

• Maintain organized, insightful client records and communication

• Build and nurture long-term client relationships

• Uphold the visual and experiential standards of Cochineal

• Assist management with packing and shipping responsibilities, inputting new inventory into the site, as well as other tasks

• Price and stock the floor with new inventory

• Participate in quarterly weekday team meetings when the shop is closed to maintain team connection and a positive working environment

Requirements:

• Positive Mental Attitude!

• This position calls for 3 (8) hour shifts a week. Thursday + Friday + Saturday availability a must at Cochineal in Freestone.  This is an in person position.

• Reliable Transportation

• Exceptional organizational skills and attention to detail

• Keeping the store clean and organized  

• Being a people person!

What We Value

• Strong aesthetic sensibility and personal style

• Experience with luxury or fine jewelry sales

• Professionalism, reliability, and discretion

• A relationship-first approach to selling

• An interest in growing with our ever blooming business!  This position could lead to more hours and responsibilities as the company grows.

• A huge plus if you have an eye for photography and/or creating content for our team to use for social media.

• Things to mention: If you have experience in jewelry production, marketing, social media management, production management, or any other relevant experience within the jewelry industry.

Compensation

• $23-25/hour plus a generous sales commission

• Store discount + premium discount on all Erin Cuff Jewelry collection

• Paid Lunches

Please send resum, short cover letter and 2-3 references to Erin@shopcochineal.com

If you have a passion for fine jewelry and a talent for creating memorable client experiences, we’d love to meet you!  We will be starting the interview process in May.